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Frequently Asked Questions
FAQs

Who may be certified?

Anyone can apply the Canadian Problem Gambling Certification Board to be certified as a Canadian Problem Gambling Counsellor as long as they meet the “Standards Criteria” set by the Board. Click here to learn more.


What do I need to do to become certified with the Canadian Problem Gambling Certification Board?

The requirement for an applicant to become certified with the Canadian Problem Gambling Certification Board is that one must have a minimum of 3500 supervised counselling hours within 5 years prior to submitting your application. Within the 3500 hours the applicant must have a minimum of 800 supervised evaluated hours of counselling problem gamblers and significant others within 5 years prior to application. 500 hours must be direct services, which includes individual, group counselling. 300 hours may be indirect services, education sessions, and record keeping. An applicant must complete 100 hours of approved gambling specific education and this must be completed within the last six years, prior to the date of application. Approved hours must be verified and proof enclosed with the package. Click here to learn more.


Who can be my supervisor?

A person in a supervisory role to the applicant, a person who has firsthand knowledge regarding the level of skills and competencies of the applicant and a person who can rate the level of skills and competencies. Click here to learn more.


What if I do not have access to a supervisor with these qualifications?

The applicant can appoint a supervisor for this purpose.  The appointed supervisor can be from another organization and must be a certified Problem Gambling Counsellor.  The applicant must have access to the supervisor by phone, email and possibly in-person scheduled supervisory sessions. The supervisor must be someone who knows the applicant and can evaluate their level of expertise. Click here to learn more.


Does my training have to be from Canada?

No, training can be found anywhere in the world as long as the curriculum meets the CPGC approval. Click here to learn more.


I work in a remote area and my counselling is a mixture of gambling and other addictions. Can I become certified with your board?

Yes you can. You will need 3500 supervised counselling hours. Within the 3500 hours you will need 800 supervised evaluated hours counseling problem gamblers and significant others.  500 hours shall be direct service and 300 hours may be indirect services. An applicant must submit 100 verified approved gambling specific education hours within the previous six years. Click here to learn more.


How often does one have to recertify?

Counsellors must be recertified every two years with evidence of 32 hours of approved continuing education.  All hours must be validated. 18 hours must be gambling specific (i.e. conferences, workshops or seminars) and 14 hours should be in related education (i.e. addiction, counselling models, and mental health). Proof of educational attendance needs to accompany the recertification application. A non-refundable recertification fee of $200.00 is to be submitted with the recertification application. Click here to learn more.


Where can I get gambling-specific education hours?

Gambling-specific education hours can be received from conferences, workshops, seminars, webinars, online courses and/or formal post secondary education. Click here to learn more.


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